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You are here: Home / Archives for apps

apps

Facebook’s New Dating Service Takes On Tinder

May 3, 2018 by Julie McGrath

Facebook’s chief has said that 2018 has been an “intense year” for his firm.

But Mark Zuckerberg also took the opportunity to unveil a dating service among other new products at his firm’s annual F8 developers conference in San Jose, California.

He told his audience that the match-making feature would take privacy issues in mind and would launch “soon”.

The company can ill afford another data scandal as it continues to be embroiled in the Cambridge Analytica affair.

“There are 200 million people on Facebook who list themselves as single,” said Mr Zuckerberg.

“And if we are committed to building meaningful relationships, then this is perhaps the most meaningful of all.”

Shares in the dating business Match Group fell after the announcement and closed more than 22% below their opening price.

The firm owns Tinder, a dating app that sources its profile information from Facebook.

Privacy row

Facebook has faced fierce criticism ever since it emerged that it had failed to check whether political consultancy Cambridge Analytica had deleted data harvested about millions of its users.

Mark said that this was a “major breach of trust” that must never happen again.

As part of efforts to restore confidence, he said the firm was building a new Clear History tool to provide members with more control over how their information is used.

The feature will:

  • let members see which third-party sites and apps Facebook collects data from
  • provide the ability to delete the information
  • prevent Facebook from being able to add such details to their profile in the future

 

Facebook has acknowledged that the tool will take several months to develop, and that it would still need to retain related information in “rare cases” for security reasons.

Online dating

Mark also addressed his company’s efforts to tackle fake news and detect operations designed to disrupt elections.

The headline feature is a new service to help singletons on the platform meet potential dates.

He said the opt-in feature would focus on “real long-term relationships, not just hook-ups”, and would exclude existing friends from potential matches.

“We have designed this with privacy and safety in mind from the beginning,” he added.

 

Twitter Comments

BlackandPaper@BlackandPaper1

Given the privacy scandal swirling around #facebook, does anyone else think announcing the platform is getting into the dating game a bit strange? In denial? Creepy? Just a Question! #FacebookF8

 

Jack Appleby@JuiceboxCA

First look at Facebook Dating.
Notice the sample profile is 36 yrs old.
Notice that “this is gonna be for building real, long-term relationships” quote.
Zuck isn’t chasing Tinder or Bumble (yet) – he’s after the older demo on Match & OKCupid. Remember, 54% of FB users are 35+.

 

Nikhil Sonnad

✔@nkl

Facebook: We don’t use your data to do anything creepy or invasive.

Also Facebook: We are launching a dating site where you will be algorithmically matched with your statistically perfect partner using our model of your interests and psychological type.

WhatsApp & Instagram

Mr Zuckerberg also announced that video chat and new augmented reality filters were coming to its photo-sharing Instagram app.

In addition, he said that group video calling would soon launch on its WhatsApp messaging service.

Big businesses will also benefit from new WhatsApp tools to help them communicate with their customers, he declared.

The chief executive also paid tribute to WhatsApp’s co-founder Jan Koum, who announced he was quitting the company yesterday.

“One of the things I’m most proud of is we’ve built the largest, fully encrypted network in the world,” Mr Zuckerberg said.

According to an earlier report by the Washington Post, Mr Koum had decided to leave because he was unhappy that the forthcoming business tools would involve a weakening of WhatsApp’s encryption.

 

Virtual Reality

Mr Zuckerberg rounded off his list of unveils by revealing that his company’s Oculus virtual reality division had begun shipping its first standalone headset, meaning the device does not need to be plugged into a PC or smartphone to work.

He said the $199 kit – which costs £199 in the UK – was the “easiest way to get into VR” and had the “highest quality lenses and optics that we have ever built”.

The firm’s larger Oculus Rift headsets have proved less popular than many industry insiders had predicted, and appear to have been outsold by Sony’s less powerful PlayStation VR gear.

Experts are split about the new device’s prospects.

“The new device makes VR much more accessible to everyone,” commented Adrian Willings from the gadget review site Pocket-lint.

“It’s a brilliant middle ground, but it’s a mobile experience so not as good as a PC one.”

But the head of games at the IHS consultancy was less positive.

“I see the Oculus Go headset as quite awkwardly positioned versus existing technology in the market,” said Piers Harding-Rolls.

“The major thing it has going for it is its price point, but the fact it has a similar user-experience to a premium smartphone adapter headset limits its appeal.”

 

Overview

For Mark Zuckerberg there were two audiences for his speech – the 5,000 developers in the hall, many of them anxious about their businesses, and the two billion Facebook users who don’t know whether they should trust the social network.

For developers, who have seen much of their access to data frozen as the privacy crisis deepens, he announced the reopening of app reviews. That means an end to a logjam for new apps.

There was a mild cheer for this quite limited move and a huge one when he told attendees they would all walk away with a free Oculus Go VR headset – some people are easily pleased.

For the wider audience, Zuckerberg kept hammering away at what has become his new mantra – that Facebook needs to take a broader view of its responsibilities.

He admitted mistakes – the Cambridge Analytica breach of trust, failing to spot Russian interference in elections – and outlined the various steps being taken to combat fakery, to investigate dodgy apps and to give users more control.

Apart from a new feature allowing users to clear their history – with the warning that it might make the Facebook experience worse – there was little that was new.

But there was a clear defiant message – yes, Facebook was acting to make users safer, but it would continue to launch new services like dating that expanded its reach.

Mark Zuckerberg thinks Facebook’s huge global audience still believes in his vision – no real signs here that he has been chastened by recent events.

 

Follow us on Facebook and Twitter for the latest industry news and job updates in your area.

 

  • BBC

 

 

 

Filed Under: Latest Industry News Tagged With: apps, Cambridge Analytica, dating, Facebook, instagram, match.com, tinder, whatsapp

Mobile Payment Applications: An effective Marketing Strategy?

August 17, 2016 by Julie McGrath

Mobile payments are exploding. With the number of users forecast to grow by 62% to almost a fifth of smartphone users in the US this year, according to eMarketer, the value of proximity mobile transactions is expected to surge in 2016.

The mobile payment boom has been a long time coming. But now vendors are finally overcoming the technology hurdles to in-store deployment.

But the greatest potential of mobile payment will not be in, well, payment. There is little that is transformative about simply replicating a payment card in a smartphone app.

Whilst the bank and tech sectors have focused simply on launching transaction technologies, what retailers and brands are still waiting for is a mobile payment experience that provides solutions that address their concerns.

For many, that means marketing and its propensity for ‘spray and pray’. Fortunately, there is enough potential in mobile payment technology to enable consumer outreach that is more powerful than targeted ads through Google and Facebook, for example.

Think for a moment about the kinds of data collected at the moment of transaction. When you checkout using your smartphone, your mobile wallet benefits from intimacy with the vendor; it knows and collects detailed stock keeping unit (SKU) codes of the individual products you buy.

Whilst your bank may only know you spent £13.49 at your favourite cafe today, a retailer-connected payment app knows you bought one Coke, two espressos, one chicken sandwich and a Mars bar.

 

How do payment apps beat ad platforms?

This doesn’t just beat the banks – it also bests the ad platforms.

This general search intent has no real sight of eventual purchase and is not granular enough to glean product-level insights that could inform really powerful campaign messaging.

That is why marketing, traditionally thought of as the means with which to drive an end goal of product sales, is now becoming one of the key outputs of the sale itself.

The kinds of marketing powered by mobile transactions goes beyond the benefits bestowed by advertising on many counts:

Campaign insight: When you know the specific products consumer’s purchase, you effectively learn their pattern of consumption. This gives a window into the effectiveness of an ad campaign, in whatever medium. Did your ad buy move the needle for product X with consumer Y? If so, respond with additional messaging next up

Loyalty points: Although adoption of in-store mobile payments by consumers has been somewhat lagging, research by Opinion Matters for Kalixa showed consumers would make more payments if offered loyalty features or incentives on top. Integrating loyalty and rewards to a mobile wallet, for example, will drive wallet adoption, thereby producing the two wins of additional sales and new customer data for brands and retailers

Pre-buying products: Incentives come in many forms. Discounts offered for repeat purchases can be put to great effect, whilst beating the queues at high-traffic stores is another way to help consumers. The ability to reserve products in a mobile wallet is, therefore, something we are likely to see much more of

Mobile first interactions: Mobile payment takes the purchasing insights on consumers and through push notifications, in-app messages and emails, turns them into highly effective marketing drivers. It’s why push notifications are the most effective marketing channel on the market currently, and why, according to Urban Airship, targeted push notifications are three times more effective than the non-targeted.

The problem with mobile payments today is that there has been insufficient incentive driving repeat usage.

Using Apple Pay may seem like a novelty the first few times – but there is little benefit over using a contactless card, which is perhaps even more straightforward.

But, when mobile payment is thought of as the glue binding together customer marketing data, a retailer can go from the dark ages of knowing little about customers to making targeted offers based on a detailed and growing consumer profile that is based on actual purchase behavior, not just vague expressed intent.

 

– Alain Falys

If you found this interesting, make sure you check out our latest Marketing Executive role by clicking here!

Filed Under: Latest Industry News Tagged With: applications, apps, customer, growth, marketing, mobile, payment, smartphone, Software, strategic, strategy

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