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How can businesses improve engagement with their most important asset — TALENT.

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A worker is no longer the average 9-to-5 employee. Rather, an organisation’s people are its talent, representing a diverse range of individuals including brand ambassadors, gig economy workers, social influencers and partners. These individuals reside both inside and outside the walls of the organisation.

In this new world of talent, it is important for businesses to recognise that their collective workforces often comprise individuals from different backgrounds and diversity who come with differing perspectives, experiences and goals. Organisations that acknowledge and value each individual’s experience place the entire person at

the centre of what they do, aiming to create a sustained and connected experience for all their people. To create an environment that values all people, bold leadership should champion the human experience and help ensure that the workforce is included.

Integrating the talent and customer experiences we see a common theme—the human connection matters more than anything else. Successful organisations should account for all humans within their ecosystem (including the workforce) and align them with the organisation’s purpose.

 

How businesses can unlock the talent experience.

Having understood how to engage customers beyond the walls of the organisation, many business owners are embracing the challenge of creating deeper, more meaningful engagement with their people. Drawing on research, we outline specific strategies that show how many companies are supporting the talent experience:

 

  1. Build a symbiotic workforce and customer experience.

 

Your workforce can be your best ambassador. Being authentic to your workforce, leading with values and supporting collaboration across the organisation strengthens the human experience for all people and helps provide an environment in which your workforce can thrive. Take the example of

 

  1. Value personal interaction.

 

In the new world of work, it can be difficult to evoke loyalty in the workforce, with more than half of all workers thinking about leaving their jobs according to a recent report on talent in the workforce. Retaining people typically requires building real relationships. Companies often design tech-enabled sensing and monitoring systems to track and gather feedback on the talent experience. However, the challenge is to identify the appropriate time to implement and use feedback rapidly. Pulsing surveys sense how and whether the workforce is having a good experience and whether they might leave the company. Making them a routine practice can enable real-time course correction if a person is contemplating changing jobs. Unlock the value of data to understand how and whether people are fulfilled in their work, but do not lose touch with the value of personal interaction. Many workers especially value opportunities to build relationships with each other and with leadership. Find time to meet face to face and use pulsing survey data to assess how a person is feeling in the moment to share positive stories, praise and mitigate challenges.

 

  1. Go beyond the four walls.

The marketing function and the CMO already serve as brand ambassadors for customers. In the new world of work, it can be increasingly difficult to uphold values and understand who aligns with your purpose outside of your walls. Similarly, what it means to be part of the workforce is changing dramatically, making it even more important for companies to have oversight of every person’s “talent experience.”  The goal is to bridge gaps and better account for the collective customer, workforce and partner experience.

 

Improving-the-talent-experiece-Graffiti-Recruitment

 

In this new world of talent, it is important for businesses to recognise that their collective workforces often comprise individuals from different backgrounds and diversities, who come with differing perspectives, experiences, and goals. Embrace IT! If you would like to explore other options to improve your talent engagement or need support on expanding your already fantastic team then please get in touch, we would love to hear from you. 

Why is January the Best Time to Find a Job?

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January 2020 – Is the Best Time to Find a Job

During the Christmas period it can be a struggle to search for a new job, but once that’s over it is a brand-new year, and some say it is the perfect opportunity to find a new career. January has been classed as the hunting season when it comes to finding a new job. So, if you are one of those people that has ‘find a new job’ on their New year’s resolution list then listed below are some reasons why January is the perfect month to job hunt and what you can do to prepare yourself.

Why is it the best month?

Employers are looking for new employees

In the New Year employers are feeling motivational and are eager to see what talent they can employ. They have a clearer mindset at this time of the year as they are less likely to be tied down to deadlines and projects. As January is the month for job hunting, there is a lot more competition for employers to choose from. Having a greater talent pool will enable employers to choose carefully resulting in a greater chance of your CV needing to impress them.

New budgets

The first few months of the year are normally the best times to apply for new jobs. Many job deadlines close at the end of January, so it allows for candidates plenty of time to apply within the New Year. Employers are also given a new budget at the start of every year, so this gives candidates a better chance at finding a new job and being hired. The salary is the main factor a candidate will look at when applying for a new job, so linking this with a company’s new budgets may mean the company will have more money to give to candidates.

What you can do to prepare yourself

Update your CV

When applying for new job in January it is essential that you keep your CV updated to keep track of your most recent skills and progression. Your CV is the first thing an employer will look at and it is your chance to stand out from the crowd, therefore making it a crucial factor when you are trying to start a new career. The key areas of your CV that you will need to keep updated are:

  • Your skills (technical and soft)
  • Employment history
  • Work experience
  • Qualifications

Once you have updated your CV it is important for you to understand exactly what job you are looking for. Applying for jobs you are marginally interested in will not benefit you in the future as this will impact your engagement, performance and success. Instead of applying for any job, try and find roles that you are passionate about and perhaps create a list that aligns with your personality, skills and interests. From this you are able to understand what companies you want to apply for and why.

You can also register with a recruitment agency that specialise in your area of interest and skills. Having a professional confidant in the industry can help you find jobs that may not be advertised on generic job boards.

 

Practice interview answers

For some it may have been a while since you have been interviewed and therefore it will be beneficial to practice some generic interview questions. If you have been invited for an interview, do not wait until the night before to go through potential interview questions, you should start preparing as soon as you can. The majority of employers will always start with questions about yourself such as ‘Tell me about yourself’ or ‘What do you do in your spare time’. Following this they may ask you some competency questions which are based on your previous experience and certain situations you may have found yourself in. Competency based interview questions are a good way of an employer finding out how you would handle certain situations if they were ever to arise, and this can say a lot about you. It is also a good idea to know what you are looking for from the jobs you have applied for. This way if you are asked during the interview process, you can answer in a matter of seconds.

Some companies will have a long interview process which can last a few months, whereas other companies may invite you in for an interview within the next week. Therefore, you should always be prepared and have an interview outfit ready, so you feel well equipped for when the day comes. You can check out other interview hint and tips here: https://2icglobal.com/interview-hints-tips/

 

Update your social presence

Although your CV and cover letter will be the first documents an employer will look at, it is also beneficial to keep your social channels up to date. Recruiters may look at your LinkedIn for example to see if your experience matches up with your experience on your CV. More employers are using LinkedIn and may want to view your profile before calling you. You should ensure that you have a professional photo on your profile, your work experience is up to date and you have the relevant skills listed as this can be a decider for some employers.

 

Good luck! We wish you the best in achieving your career goals this year, and hope you’ll be in touch with us if you’re looking for a change so we can help.

10 benefits of using the ‘right’ Recruitment Agency!

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10 benefits of using the ‘right’ Recruitment Agency!

There are a lot of benefits to using the ‘right’ recruitment agency, we have chosen the top 10 that may be beneficial to you.

1. Knowledge of the market

The best recruiters will have their finger on the pulse of their specialist markets, and can give the hiring team insight in to what is happening. They should know the available talent, where they are and how to reach out to them, salary rates, career expectations, available skill-sets and current hiring complexities. The best will act as partners and collaborators, and should still be your eyes and ears in the market.

2. Extended reach

Some candidates are hard to find. They may be passive or they may be selective. If they aren’t responding to job advertisements, don’t see themselves as part of your ‘talent pool’ and are too busy to search full time then the chances are that they may have relationships with trusted specialist recruiters in your sector. Even if they aren’t currently ‘active’ I use this term loosely as everyone is active if presented with the right opportunity, there’s a strong chance that a good recruiter will know who they are and how to reach them. Agencies have many networks – each consultant, candidate, client or collaborator has the potential to leverage their networks to help connect you to people with a range of skills and experiences, many of who would be off the radar of an in-house team or hiring manager.

3. Time saved

In business, time is money and using a Recruitment Agency is a time saver. They will save you time because they take care of the beginning steps of the hiring process. If you post a job opening on traditional job boards, there is a strong chance you will receive hundreds of CV’s  and applications for any single position. Out of the hundreds of applicants, a significant amount will not be qualified or will simply not be right for the job. Finding the right applicants to interview will take a great amount of time and effort.

4. Candidates not applicants

A lot of talent attraction is aimed at attracting applicants, whether they are responding to an advert, applying on spec, or through your website. A lot of these people may not be good matches for the role hence a lot of time will be invested in filtering, assessing, matching and communicating with them. Using a recruitment agency should mean that you see only candidates – job seekers who have been pre-selected to match the criteria that you are looking for and who are worthy of consideration and interview.

5. Access to the best

In addition to sorting through submitted applications, a Recruitment Agency will also have access to the best talent available. This includes access to talent that is currently employed elsewhere. These qualified individuals can work discreetly with a recruitment agency when they are looking for a new challenge and opportunity. Recruitment Agencies have their own database of qualified applicants that they can pull directly from.

6. Cost

Cost needs to be proportioned to two things, price associated with advertising your vacancy and the time spent by you and your employees trying to find that correct match. If you are looking for a person with a specific skill set or in a specific niche many hiring managers in house maybe out of there depth when trying to understand what it ‘actually’ is you need from that person. Through no fault of their own they are maybe not specialists in that particular market place, although get it ‘wrong’ and it will end up costing your business more than just money. A Recruitment Agency is also there to help negotiate the best salary, giving you guidance and advice on what is fair and appropriate, but also what you might need to do to guarantee that top candidate that everyone else is after too!

7. Help with employer brand

Large companies invest a lot of time and money in developing and marketing their employer brand, but many SME’s and smaller businesses don’t have the same resources. If you choose your agency wisely then they can give potential candidates a real insight in to your business – what it’s like to work there, benefits and career openings available, and a feel for the culture. If you partner closely with right agency they will act as an extension of you and your team and also be an advocate of your brand.

8. Access to key strategic skills

The number one reason that companies gave for using a recruitment agency was to gain short term access to key strategic skills, a reason that has been growing in importance over the last 3 years, now overtaking covering leave and peaks in demand. With talent shortages now potentially hindering growth it’s not surprising that this is the case. Whilst some of the reasons I’ve already given may refer more to permanent recruiters, many also offer the opportunity to bring in qualified, experienced help at short notice. These flexible solutions are particularly crucial for a long term project or initiative.

9. Peace of mind

A good Recruitment Agency is going to have a proven track record of finding the right employees for the job and be specialist in their field. When you meet with their selection of shortlisted candidates, you can feel more confident with your final hiring decision. Working with a Recruitment Agency will help you make a more assured decision.

10. Relationship

Once you have developed a relationship with a Recruitment Agency that you trust, your future hiring’s will go even more smoothly. The Agency will be aware of the qualities that it takes to make the right fit within your company and what you expect from them. The next time you have an available position, you can fill it quickly and satisfactorily. Your recruitment partner is an advocate, a specialist soundboard and an extension of you and your company’s brand.

Please contact Graffiti Recruitment to find out how we can help! Our recruitment experts offer a free business review, and a no obligation quote on all your recruitment needs!

 

 

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